Your recall list is the most valuable marketing asset in the practice: hundreds of patients who already trust the chairs, already overdue or due soon, already hearing from you twice a year. Almost none of them have reviewed you — not from reluctance, but because the recall message asks for an appointment and never mentions the review.
The harvest pairs the two asks in one policy-clean cadence: the recall goes out as usual; patients who come in — and the loyal list beyond them — get one neutral review request, everyone asked the same way, no screening, no incentives. The dual use is the point: the list you maintain for clinical reasons quietly builds the profile new patients read.
What leaving it costs
A practice's review count compounds like hygiene itself — steady, scheduled, boring, decisive. The campaign is the catch-up dose: it converts years of unasked goodwill into the profile in one pass, and it costs less than a single new patient's first treatment plan.
after-hours inquiries × $ per booked job = $ gone
The fix: Review Harvest Campaign
$299 one-time
What is included
- One neutral ask to your past-customer list — everyone gets asked, in the same words (no gating, no screening, no incentives)
- The copy, the cadence, and the follow-up nudge, written for your trade
- Runs through your existing email or customer-list channel — we build and structure the campaign, your list stays yours
- A results note: asks sent, reviews landed, and the case for the always-on engine
What is not included
- No purchased lists and no asking strangers — this campaigns to your own past customers only
- No promised review totals — response rates vary by list and trade, and we will show you yours honestly
Micro Credit: 100% of this fee is credited toward a Presence Foundation install or the flagship setup if you sign within 90 days. One correction round (facts, names, numbers) is included.
The dual-use list logic runs in our own business: a 463-row register where every past customer carries a scheduled next touch (thank-you, rebook, review ask) — the register discipline that makes a list an asset instead of a spreadsheet. Your recall list gets the same treatment.
The free presence audit
We check your site, your Google profile, your review state, and how fast a test inquiry gets answered — and send you the three findings that matter. Yours to keep, whoever fixes them.