Here is how it usually goes. The form's notification email points at an inbox that belonged to an office manager who left in 2023. Or the messages land — in a spam folder. Or the form submits beautifully to a thank-you page and sends nothing, anywhere, ever. Every customer who used it concluded you did not care, and told nobody — least of all you. You found out by accident, months later, or you have not found out yet.
A broken form is uniquely cruel because it selects your best leads: people motivated enough to write instead of call. And it is uniquely fixable — an afternoon of testing every path, fixing the break, and proving a submission lands in a human hand.
What leaving it costs
There is no honest way to price leads you never saw. So count differently: every month the form has been dead, your website's entire job — turning visitors into inquiries — produced zero at that door, while you paid for the site, the hosting, and possibly the ads. $199 closes the question forever, with a test protocol you can rerun yourself any time.
after-hours inquiries × $ per booked job = $ gone
The fix: Dead Form Fix + Lead-Path Audit
$199 one-time
What is included
- Every customer path tested end-to-end: contact form, quote form, click-to-call, booking links
- The broken form fixed where we have access to your site, and a test submission proven to land in your hand
- The full lead-path map: form → inbox → register → first response, timed, in a one-page findings note
- Where a fix lives inside a third-party platform, you get the verified diagnosis and the exact steps — stated plainly, not padded into a bigger job
What is not included
- No website rebuild — if the site itself is the disease, the findings note says so and prices the real fix separately
- No 'monitoring subscription' upsell — the test protocol is yours to rerun
Micro Credit: 100% of this fee is credited toward a Presence Foundation install or the flagship setup if you sign within 90 days. One correction round (facts, names, numbers) is included.
Lead-path verification is literally our test discipline: when we wired our own business's quote form to its register endpoint, it shipped only after a five-case test battery passed and a real submission was watched landing in the register. Your form gets the same battery.
The free presence audit
We check your site, your Google profile, your review state, and how fast a test inquiry gets answered — and send you the three findings that matter. Yours to keep, whoever fixes them.